A. Branch Operations
1. Zonal Operations Team Lead : Location Port Harcourt
Duties and Responsibilities
• Ensure hitch free services and seamless service delivery in the branches
• Ensure operational improvement and cost control
• Follow up on branches’ requests e.g. malfunctioning tools and equipments that have not received attention or approvals to ensure conclusive resolution
• Visit branches regularly to observe and identify issues that require urgent attention and also ensure compliance to laid down processes and policies
• Enhance team performance in catchment branches to achieve quality customer service delivery